Inbox

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In other versions of Windows, Outlook opens as a single program with links to sub-programs that appear on the Folders List. On the PAC Mate, these programs appear as separate programs in the Start Menu and include: Inbox, Contacts, Tasks, Calendar, and Notes.

Inbox

You can send and receive e-mail using any of the following methods:

For POP 3 and IMAP 4 you will need to set up an e-mail account. For more information about setting up an e-mail account, see Connecting the PAC Mate, Setting Up an E-Mail Account.

To view a table of commands that can be used in Inbox, please see Appendix A: PAC Mate Commands.

Downloading E-mail Messages

If you have more than one account established for Inbox, press CTRL+Y to open the Show By menu. Make sure that the account is selected.

To download your e-mail messages, press ALT move to Connect and press ENTER. The messages on your PAC Mate and mail server are synchronized. This means that new messages are downloaded to the PAC Mate Inbox folder, while messages in the PAC Mate Outbox folder are sent. Also, messages that have been deleted from the server are removed from the PAC Mate Inbox.

Reading E-Mail

If you have more than one e-mail account set up, messages for each account are stored in separate folders. The names of the folders correspond to the names of the e-mail account.

To open a message, press ENTER on a message in the message list. With the message open, you can skip over the e-mail heading information and move directly to the body of the message by pressing CTRL+SHIFT+M.

If you are reading a message and decide that you need the full copy, press ALT, and press ENTER on Edit and select Mark for Download. Or while in the message list, press ALT, move to Accounts, and press ENTER. Move to Mark for Download and press ENTER again. This will also download message attachments if you selected those options when you set up the mail account. You can also choose to download full copies of messages by default.

When finished, press ALT, move to Accounts, and press ENTER. Then move to Disconnect and press ENTER again.

Composing and Sending a Message

  1. In the e-mail message list, press ALT, N to open a new blank message.
  2. To Expand Heads and press ALT and ENTER on Expand Headers to display more header information. Press TAB to move to about the Header area.
  3. Press TAB to enter the message area. Type in your message.
  4. Press TAB to move to the Send button and press ENTER. If you are working offline, the message is moved to the Outbox folder and will be sent the next time you connect.

Replying or Forwarding a Message

Open the message, press ALT, A to open the Action Menu. In the menu select and press ENTER on the action you want to perform (Reply, Reply All, or Forward).

In the message area, type in your response.

When you are done, press TAB to move to the Send button and press ENTER.

Note:  Selections in the Message page found under the Tools Menu in Options determine whether the original text is included.

To see more header information, press ALT, move to Expand Header, and press ENTER. Press it again to collapse the header area.

Attaching a File to an E-mail Message

With the message open, press ALT, move to Edit, and press ENTER. In the Edit menu, press ENTER on Add Attachment. Then, select the file you want to attach. OLE objects cannot be attached to Inbox messages.

Receiving Attachments

If your e-mail is set to get message headers only, then before you can recognize that an e-mail has an attachment, you must download the whole e-mail message. To do this from an open message, press ALT, move to Edit, and press ENTER. Move to Mark for Download and press ENTER again.

An attachment sent with an e-mail message or downloaded from the server is indicated with the following text at the bottom of the message, "Message truncated." Press ALT, move to Edit and press ENTER. Select Mark for Download and press ENTER again to get remaining portion. You can mark an attachment for downloading (IMAP4 service only) the next time you connect.

If you receive messages through synchronization, in ActiveSync on your PC, go to Tools (ALT+T) and press ENTER on Options. Then, press TAB to move to the Settings button, and press SPACEBAR. In the Mail Synchronization dialog, press TAB to move to the "Include File Attachments check box" and press SPACEBAR to check it.

If you receive messages through a remote mail server using the IMAP4 or POP3 mail protocol, you will need to configure your e-mail service to download attachments. To do this, press ALT, T to open the Tools Menu. From this menu, select Options and press ENTER. In the Options dialog, press DOWN ARROW to select the service whose settings you want to change and press ENTER. This opens the E-mail Setup Wizard. Move forward through the Wizard until you reach the Server Information page. On this page, press TAB to move to the Options button and press SPACEBAR.

Note:  Embedded images and OLE objects cannot be received as attachments.

An embedded message can be viewed as an attachment when using IMAP4 to receive e-mail. However, this feature does not work if Transport Neutral Encapsulation Format (TNEF) is enabled so that you can receive meeting requests.

Receiving Meeting Requests

If you receive your e-mail messages through ActiveSync, you will automatically receive meeting requests. If you connect directly to a mail server, the server must be running Microsoft Exchange Server 5.5 or 2000 in order for you to receive meeting requests. If you are running Microsoft Exchange Server 2000, you will automatically receive meeting requests in your Inbox.

Opening a Meeting Request

Meeting requests that you synchronize with ActiveSync appear on the Today Screen as an appointment. Use the arrow keys to move to Appointments and press ENTER. If you want, you can include a written message with your response. The response will be sent the next time that you synchronize or connect to your mail server, and your PAC Mate Calendar will be updated.

Printing Messages

You can print messages from Inbox using a USB-attached printer if you install the PrintPocketCE utility that can be found on your PAC Mate Documentation CD. Be sure to select LPT1 from the printer port list in the print dialog.

Moving Messages

In the message list, select the message and press the Application Key. To select multiple messages, press SHIFT+DOWN ARROW. Then, press the Application Key on the selected messages.

On the menu, select Move to and then select the folder you want to move the messages.

Caution: When you move a message that you have received through POP3 or synchronization to a folder you created on your PAC Mate, the copy of the message on the server is deleted the next time you connect. This prevents duplicate copies of messages. Although the complete message is moved, message attachments will be deleted if you have not selected the option to download attachments. Once the message is moved, you will be able to access the message only from your PAC Mate.

Deleting Messages

To delete a message in the message list, select the message. To select multiple messages, press SHIFT+DOWN ARROW. Then, press ALT, move to Tools and press ENTER. On the menu, move to Delete. Messages are moved to the Deleted Items folder and deleted according to the option that you have selected in the Message tab. Press ALT, T to open the Tools Menu. Move to Options and press ENTER. Press CTRL+TAB to move to the Message page.

Note: If you are working offline, messages that have been deleted from the server will be deleted from the PAC Mate the next time you connect or according to the options you have selected.

To permanently delete messages in the Deleted Items folder, press ALT, T to open the Tools Menu. Move to Empty Deleted Items and press ENTER.

Clearing Messages and Folders

When receiving e-mail messages from a POP3 or IMAP4 server, select the service on the PAC Mate containing the folders and messages you want to clear, and then press ALT, move to Accounts and press ENTER. Move to Clear All and press ENTER again. All messages and folders that are linked to the selected account are cleared, and memory space is expanded on the PAC Mate without deleting messages on the server. The next time you connect, the messages and folders are downloaded again.

You cannot clear messages and folders from the ActiveSync folder.

Changing Message Options

In the message list, press ALT, T to open the Tools Menu. Move to Options and press ENTER. Press CTRL+TAB to move to the Message page.

To place a copy of the original message beneath your response text, press the SPACEBAR to check "When replying, include body" check box.

By default, e-mail messages you send are not saved on your PAC Mate. This helps conserve memory space. If you want to keep copies of sent e-mail messages, press the SPACEBAR to check "Keep copy of sent mail in Sent folder" check box.

Changing Storage Options

In the message list, press ALT, move to Tools and press ENTER. Move to Options and press ENTER again. Press CTRL+TAB to move to the Storage page.

To store attachments on a storage card rather than internal RAM, press the SPACEBAR to check the "Store attachments on storage card" check box. All attachments will move to the selected card.


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